PatSnap Global

All Systems Operational

Patent Analytics (US) Operational
Patent Analytics (EU) Operational
Insights (US) Operational
Insights (EU) Operational
Chemical (US) Operational
Chemical (EU) Operational
Discovery (US) Operational
Discovery (EU) Operational
Bio (US) Operational
Bio (EU) Operational
Synapse (US) Operational
Academy (US) Operational
Data Service (US) Operational
Patent Eureka (US) Operational
Patent Eureka Materials(US) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 21, 2025

No incidents reported today.

May 20, 2025

No incidents reported.

May 19, 2025

No incidents reported.

May 18, 2025

No incidents reported.

May 17, 2025

No incidents reported.

May 16, 2025
Resolved - This incident has been resolved.
May 16, 04:41 BST
Identified - The issue has been identified and a fix is being implemented.
May 16, 04:11 BST
Investigating - We are currently looking at fixing the reported issue around the Eureka Service technical question and answer function service interruption.

We will share further updates as soon as they come.

Thanks for your continued patience!

May 16, 04:10 BST
May 15, 2025
Postmortem - Read details
May 15, 14:04 BST
Resolved - Workspace is back. Thanks for waiting.
May 15, 13:58 BST
Identified - We are currently looking at fixing the reported issue around the Workspace is not to loading.

We will share further updates as soon as they come.

Thanks for your continued patience!

May 15, 13:56 BST
May 14, 2025

No incidents reported.

May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.