PatSnap Global Services Status

PatSnap Global

All Systems Operational

Patent Analytics (US) Operational

Patent Analytics (EU) Operational

Insights (US) Operational

Insights (EU) Operational

Chemical (US) Operational

Chemical (EU) Operational

Discovery (US) Operational

Discovery (EU) Operational

Bio (US) Operational

Bio (EU) Operational

Synapse (US) Operational

Academy (US) Operational

Data Service (US) Operational

Patent Eureka (US) Operational

Patent Eureka Materials(US) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 19, 2026

No incidents reported today.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026

No incidents reported.

Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

Eureka homepage is currently unstable

Resolved - We have restore the related service. Now Eureka homepage is back .Thanks for your waiting
Jan 9, 16:54 GMT

Identified - We’ve just identified Eureka homepage is currently unstable

We are currently working to find a fix, and will share further updates as they come.

Thank you for your patience in the meantime!
Jan 9, 16:52 GMT

Jan 8, 2026

No incidents reported.

Jan 7, 2026

Eureka homepage is currently unavailable

Resolved - Eureka homepage is back. Thanks for your waiting.
Jan 7, 13:23 GMT

Monitoring - We have restore the related service, service is back now
Jan 7, 13:20 GMT

Identified - We have identified that Eureka homepage is currently experiencing an outage.
We are currently working to find a fix, and will share further updates as they come.

Thank you for your patience in the meantime!
Jan 7, 13:10 GMT

Jan 6, 2026

No incidents reported.

Jan 5, 2026

No incidents reported.